- 8 free service visits per year (preventive + breakdown)
- 3 free relocations (CCTV, PIR, hooters, smoke/heat); existing cabling required
- Temporary replacement equipment available if agreed in contract
- Consumables excluded (batteries, fuses, RFID cards, keyfobs, remotes) — chargeable unless agreed
- Cables: jointing included where feasible; full replacement chargeable